Scanning & Data Solutions - eArchive


DDC CE is a leader in document scanning and data capture - that is the process of turning paper and records into searchable, usable data. We operate secure, purpose-built facilities on-shore and off-shore to provide our clients with the best and most cost-effective solutions for document scanning, data processing, conversion and data storage. We can help our clients convert paper-based records and legacy data into clearly indexed, searchable and easily retrievable data. Whether you use our custom-built database solutions - or you want to populate your existing database – DDC CE can help you transform the way in which you, your employees and your clients access data.

The archive is a subject requiring  attention in every professional  organization.  What should  you do with your existing mostly paper archive? For each client situation, we have a solution that meets their needs. Digitize everything: nonsense! Do nothing: the same answer! In cooperation with our clients we can identify which documents should be archived, for how long and how they can be made accessible. DDC CE can digitize almost any physical archive. We can take everything out of our client’s hands: the transport, physical processing, scanning, recognition (OCR, MCR, ICR), indexing and long-term archiving. We can also give our clients access to their digital archive by using our own developed application(s). If the physical documents to be archived may not leave client’s premises, then we can arrange to digitize on location. DDC CE strategically manages the life cycle of documents and maximizes their information content by capturing and transforming the information into accessible, usable, profitable data.

Competition, cost reduction and quality improvements are inescapable facts of business life. We help our clients improve their competitive edge by finding services and solutions they need that we can provide better, cheaper and more effectively for them than they can themselves. This allows our clients to focus on their most important business priorities and core competencies. In short, we help our clients focus on top-line business priorities while we help them manage the bottom-line costs of their day-to-day processing and administrative activities.

There is no capital investment in hardware or software if data hosting is outsourced also. In that case, only the Internet access should be available. Otherwise, depending of the size of the eArchive, number/location of users and clients demands, a “new” IS (Information System) should be considered.



Business Process Outsourcing (BPO)
Knowledge Process Outsourcing (KPO)
Freight Process Outsourcing (FPO)
DDC Global services - Commercial In Confidence


The DDC Group provides trained teams principally in offshore locations to perform, within any business, those tasks relating to the collection, processing and dissemination of information that may be outsourced as a supplier service.

Tasks may or may not relate to a business’s core competency. They may also be one-off or continuous tasks. The service often though not necessarily involves the creation and transfer of document images from which data is captured and returned to the client in an appropriate format. Our team may access the client’s system directly with appropriate administrative controls. The service is essentially bespoke for each client. It is designed to properly fit the client’s requirement. It is, at its best, collaborative and co-operative.
BPO and KPO have an extremely wide application, limited in practice only by the scope of the task our client is outsourcing. Data or information is a key asset of every business in strategic planning, marketing, sales, operations and administration. The applications serviced by DDC develop, maintain and safeguard this asset.

We provide the human and technological resource to do a critical task within our client’s business with greater cost-efficiency, flexibility, stability and quality than they can do it with their own team – which releases their team to focus on driving the business. This could, for example, involve collection of data content for their products, to support sales campaigns, to feed their own business or public services, and to streamline operations or administration. Application instances include: bills of lading; company accounts; consumer credit; medical, engineering and chemical journals; examination scripts; consumer surveys; warranty cards; historical archives; charity donation pledges; cattle movements; drill bit performance; sales lead generation; share registers; technical manuals; the list goes on!

The direct benefit of The DDC Group’s BPO, KPO and FPO services is reduction of bottom-line costs while upholding or improving operational efficiency and market presence. Our clients also benefit in maximizing the effectiveness of existing staff by releasing them to drive the business forward, free from necessary but time-consuming supporting responsibilities; and in greater provision for disaster recovery and business continuity.

Our services can make a positive contribution to achieving the client’s business objectives in the areas of:

Operating profit - by outsourcing, fixed costs become variable, making considerable cost savings possible;
Information supply - through documents and information flowing more efficiently;
Flexibility - required capacity changes can be quickly accommodated by using DDC’s people, resources and technology;
Capacity to act - by having more time to concentrate on the core business;
Competitiveness - by having accurate information available more quickly;

Our commitment: "Right people, Right locations, Right results!"

“Change is a dragon. You can ignore it, which is futile. You can fight it, in which case you will lose. Or you can ride it.” - Chinese Proverb - Anon.